
Episodes

Friday Jul 03, 2020
Friday Jul 03, 2020
Innovation is great, but one thing's clear from the last few years - no insurer can totally abandon its core legacy systems and switch to the latest technology in one simple move. Tony Grosso brings a breadth of practical experience from a career in IT, starting his own business, working at a leading US carrier and now running marketing for EIS Group. EIS was founded in 2008 and describes itself as providing a platform for high velocity insurance operations.
In this episode Matthew's discussion with Tony covers a wide range set of topics including:
- the role that "coretech" has to link together Insurtech applications and established technology
- what people want from insurers today
- why thousands of APIs running in a headless function is a good thing (and what that means)
- the work EIS is doing with Liberty Mutual and New Zealand based Tower Insurance
- the results of the EIS survey on the insurer of the future, and why the biggest priority for 1/3 of respondents is to move beyond just insurance protection and add more value
And much more
Tell us what you think or contact Matthew Grant on Linkedin here
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim

Sunday Jun 21, 2020
Sunday Jun 21, 2020
Founded in 2016 by David Daiches and Dan Bratshpis INSHUR is an MGA making it easier for ride share drivers, including those covered by New York's TLC (Taxi and Limousine Commission), to get insurance coverage in the US and UK working closely with Uber, Lyft and others.
Recorded from INSHUR's offices in Brighton back in March and updated with a call to Paul Doran - VP Marketing (who spoke to us at our event recorded on episode 26 last April). Matthew's discussion with David include:
- How to get professional drivers confident in a new insurance coverage
- Why speed is important when providing a quote
- How they create and support their community of drivers
- Risk profiles of electric cars versus traditional fuels
And much more
Tell us what you think or contact Matthew Grant on Linkedin here
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time

Wednesday Jun 17, 2020
Wednesday Jun 17, 2020
Traditionally executive recruiting has relied alot on face to face meetings and personal contact. Whilst recruitment may have slowed down in the last few months it hasn't stopped. In this midweek episode from our occasional masterclass series, Matthew Grant is talking to Gavin Naimer, who has built a business recruiting senior executives for insurance companies and their partners, to find out what's happening. Topics include:
- How to assess your candidates, or your next employer, from afar
- The questions you must ask
- What is the impact on slow down in other industries in bringing new talent into insurance
- What have we learned about the benefits of interviewing remotely compared to the cost and logistical challenges of face to face?
And much more
Tell us what you think or contact Matthew Grant on Linkedin here
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Resources:
"Who, a method for hiring" by Geoff Smart and Randy Street
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time

Sunday Jun 14, 2020
Sunday Jun 14, 2020
One of the fastest ways to find out what's making an impact right now when it comes to innovation in insurance is to talk to the people investing in, and advising to, the companies building new tools and technology. Florian Graillot has over 10 years of experience in investing and chose insurance as the market in which to launch his fund astorya.vc. Today the fund is investing in Aazzur, Wetterheld, Zelros and, in the few days since we recorded this interview, has announced its investment in Sesame it. Florian is also well known as a daily commentator and publisher of fresh insights and breaking news in Europe's insurance and technology space.
Matthew Grant covers a wider range series of topics when he talks to Florian including:
- the key themes that insurers care about
- which company's astorya has invested in and why. And what's next
- how the insurance landscape has changed in the last year and what to expect next
- how to efficiently source new investment opportunities
- why Florian is committed to publishing content as well as managing his investment portfolio
And much more
Tell us what you think or contact Matthew Grant on Linkedin here
Want to claim your InsTech London T-shirt? Leave a review and tell us at Hello@Instech.London
A summary and transcript of this discussion is available on request
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Jun 07, 2020
Sunday Jun 07, 2020
Another slight shift for this week's episode. The tables were turned and Robin Merttens and Matthew Grant were interviewed as one of the keynotes for the recent Insurance Insider event "InsiderTech". Catrin Shi asked such great questions - and we haven't recorded a partners' chat for a while - so we polished it up and here it is. We managed to fit all of these into 30 minutes:
- What does Insurtech actually mean these days?
- How is funding getting in for insurtechs, start-ups and others?
- Acceleration in activity over last few months?
- Are we seeing a once in a decade opportunity now?
- What's happening in innovation at insurers themselves?
- Data - good or bad?
- Advice for innovation mangers at insurers?
More information about Insurance Insider here https://insuranceinsider.com/
Comment directly on the podcast or contact Matthew Grant on Linkedin here
Know which bird is singing in the background? Tell us at Hello@Instech.London
A summary and transcript of this discussion is available on request
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday May 31, 2020
Sunday May 31, 2020
Whether launching a start-up or running a major company, the decisions you make about the technology you use and the people working closely with you will be critical to the success of your business.
In this episode Matthew Grant talks to Frank Perkins, CEO and founder of Inari. Frank comes from a background of building technology whilst working inside major insurance companies and in 2017 launched Inari. Frank and his colleagues participated in the Lloyd's Lab in 2019 and are providing the underwriting infrastructure and analytical tools for companies in the UK and Europe.
In this episode we asked Frank to give his advice on areas that include:
- How to find your technical co-founder or CTO
- How to work with outsourcing companies to build your technology
- How to specify development work
- Legacy, and how to work around it
And a lot more
Comment directly on the podcast or contact Matthew Grant on Linkedin here
A summary and transcript of this discussion is available on request
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday May 24, 2020
Sunday May 24, 2020
Whilst some organisations may look elsewhere to blame for the increasing costs of placing insurance in London, Brit has decide to strike out and show what digital can mean for an established company with the launch of Ki, it's algorithmic syndicate. In this episode Matthew Grant talks to Mark Allan CFO of Brit, and James Birch, head of innovation to learn about the motivation for launching this new initiative, how it will work and why they chose to partner with Google Cloud and University College London.
Topics covered included:
- What is a lead-follow syndicate?
- How will Ki select what it wants to underwrite?
- Is the algorithm smart enough to admit when it doesn't know the answer?
- What is the human oversight? Is an active underwriter required?
- What are the implications for the future of Insurtech
- organizations, rather than a start-up or a scale-up?
- What does Lloyd's think about this?
- What and why is Ki "anywhere, anytime"?
More information on Ki at - https://www.ki-insurance.com
Comment directly on the podcast or contact Matthew Grant on Linkedin here
A summary and transcript of this discussion is available on request
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday May 17, 2020
Sunday May 17, 2020
The potential for sensors, data and IOT (Internet of Things) to dramatically improve risk reduction has been known for many years. Telematics are now widely used for motor insurance, but some insurers still struggle to find ways to effectively partner with their clients to integrate the use of IOT into their overall offering.
Sean Ringsted is chief digital officer at global insurer Chubb. He's also the company's chief risk officer and was formerly chief actuary, sitting on the company's executive committee. He is one of the best-placed people in the industry to both know, and influence, the use of IOT, and he's a big supporter of the "prevent and predict" approach to insurance. When we spoke to Sean for episode 35 in July last year he spoke enthusiastically about the use of sensors and IOT, and referenced some of the companies Chubb was working with.
For this episode Matthew Grant and Sean talk specifically about examples of how Chubb is supporting its clients with IOT solutions that are providing benefits for their clients and for Chubb. They also discuss what can be done today, and what the opportunities are further into the future. Topics include:
- Why IOT offers so much more than just risk pricing
- Recovery of multi-millions of dollars of stolen computers through the use of tracking sensors
- The prevention of major water damage to a college through early intervention
- Working with brokers to support the client
- Real-time exposure measurement
- Who should pay
- The opportunities and challenges of wearables
A summary and transcript of this discussion is available on request
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday May 10, 2020
Andy Thomas & Melanie Hayes, Co-Founders, Kynd, Making Cyber Simple (82)
Sunday May 10, 2020
Sunday May 10, 2020
With all the attention on COVID-19 just now there is a risk we forget one of the other emerging risks of the last few years - cyber. But of course it's still very much a threat and, in some areas, growing. Most large companies will have their own CISO (Chief Information Security Officer) but for smaller or medium sized companies it's harder to be able to assess their exposure, understand how to reduce the risk and know what insurance options are available.
Kynd was only founded two years ago by Andy Thomas (CEO) and Melanie Hayes (Chief Marketing Officer) but is already establishing its as one of the companies that SMEs can turn to, and brokers use, to assess and mitigate cyberrisk.
In this episode Matthew Grant talks to Andy and Melanie to find out the cyber risk facing companies, how to manage it, what Kynd is offering and how it works.
Areas covered include:
- A quick and free test for companies to assess their areas of potential exposure
- Statistics from the Kynd study of 200 of the UK AIM listed companies that reveals what their own cyber vulnerabilities are
- The Kynd "broker buddy" system to help brokers help their clients
- How and why the company has been able to scale up, and find clients so quickly
To find out about companies building cyber models, head over to Episode 28 with our interview with Pascal Millaire.
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday May 03, 2020
Nigel Walsh, Partner at Deloitte and insurtech guru (81)
Sunday May 03, 2020
Sunday May 03, 2020
Nigel Walsh has been helping the insurance industry get to grips with the opportunities offered by technology for many years - both in his day job as a partner at consulting firm Deloitte, and as a regular speaker, writer and co-host of the Insurtech Insider podcast.
In another lively discussion, Matthew Grant talks to Nigel, covering a wide range of subjects including:
- Has insurtech lived up to its potential?
- Will the future of insurance give us more choice, but more complexity or less choice but more simplicity?
- Starting up your own business or staying employed?
- Why insurers need to call us by our names, not our numbers
And of course a whole lot more
Find out what we are up to at Instech London at www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.