Episodes

Tuesday Jun 11, 2019
Tuesday Jun 11, 2019
This week’s podcast features edited highlights of Matthew chatting on stage with leading figures from AIG, Cytora, WhenFresh and Polar Capital at our live event in The Steelyard.
Everyone’s talking about AI, but what’s really going on? Questions we asked included how far has AI really got in insurance, what are the regulatory issues, how to convince an insurer that the results are validated, how to tell the quality of a company’s AI credentials, where do insurers stand relative to the rest of the world, and a lot more. Our guests talk about the ways they are using AI and Algorithms in their own businesses and how they distinguish reality from hype. Tips for assessing the quality of a company that is claiming to use AI, and thoughts on how to encourage more data scientists to join the industry. What is the Moneyball effect and is your algorithm smart enough and humble enough to admit when it doesn't know?
The usual buzzing crowd and experts on stage made for another great evening.
Reza Khorshidi, Chief Scientist, Global AIG (1:20)
Hamzah Chaudhary, Director of Deployment, Cytora (10:45)
Mark Cunningham, CEO and Founder, WhenFresh (21:10)
Nick Martin, Fund Manager, Polar Capital (29:00)
Both Reza and Nick recommend the book: Prediction Machines: The Simple Economics of Artificial Intelligence by Ajay Agrawal

Monday Jun 03, 2019
Monday Jun 03, 2019
The team from Insurance Insider are regular attendees at our InsTech London events. Bernard Goyder, senior reporter for Insurance Insider was previously covering the London insurance technology and insurtech space but since April he has been based in New York. In this episode Matthew talks to Bernard about what he's learning about the difference between writing insurance in the US and the UK, and why this constrains innovation in personal lines.
Despite the regulatory challenges Hartford has developed into a major hub for insurance innovation and Bernard was there recently meeting the insurance commissionaire.
He reviews some of the new companies he likes along with an update on Lemonade and Bernard's own experience of trying to buy renters insurance.
For more information about InsTech London and our past and future events, find us at www.InsTech.London
Follow us on at twitter @InsTech_London

Monday May 27, 2019
Monday May 27, 2019
In this episode Matthew, Robin and Paolo catch up on what they heard whilst attending the recent Insider Tech event hosted by Insurance Insider. Robin talks about his keynote (read it here) and other themes that were emerging on the back of the release of the latest Lloyd's strategy paper. Matthew reviews the presentations by James Slaughter (Liberty) and Laurent Rousseau (SCOR) and Paolo talks about Robert Lumley's (Insurtech Gateway) description on the types of investors in insurtech today.
For more information, follow us on https://www.instech.london/ and sign up to our weekly newsletter.

Tuesday May 21, 2019
Tuesday May 21, 2019
In this episode, Matthew Grant discusses the challenges in building a cyber model for insurance pricing and portfolio management with Pascal Millaire, CEO of CyberCube over from the US visiting his UK office. CyberCube was launched in 2018 as a spin-out from Symantec. Since being launched, CyberCube has signed up major insurers and brokers as clients, including CNA, Chubb, Munich Re, Guy Carpenter and JLT Re.
The issue, according to Pascal, isn't a lack of data. It's just that that data is hard to come by, hard to cleanse and hard to make sense of for someone trying to underwrite a risk, or manage cyber aggregation. He discusses the benefit of having behind-the-firewall data access from partners such as Symantec, and the ability to offer a forward-looking view of risk before trends become claims.
CyberCube were also one of the speakers at the InsTech London Cyber event in October 2018 and full details of the event and videos from the night can be found here.
For more information on the developing cyber market, read Matthew Grant's article Cyber risk: insurance black hole or a massive opportunity?
To find out what we have coming up for future InsTech London events, and to read what we have to say in our weekly newsletter find us at www.instech.london.

Monday May 13, 2019
Monday May 13, 2019
We're back in this week's episode with highlights from our event on 30th April. Matthew Grant is talking to an insurer, an insurtech and three marketing experts about how to innovate with marketing in insurance and techniques for gaining more exposure in B2C and B2B.
First up is Olivia Hendrick, Director of Marketing at Hiscox UK and Ireland (2:20), describing their record breaking "cyber hack" marketing video, with over 20 million downloads. What it is, how it works and why. See the video here - https://www.youtube.com/watch?v=WgbWBRfNLdc
Andy Yeoman, CEO and Founder of marine analytics platform Concirrus (6:20) explains how he has been able to become part of the marine underwriting community by understanding the conversations his clients want to be having.
Chris Williams of Proper Linkedin Marketing (13:46) reveals the secrets to getting engagement and coverage on LinkedIn, whether to post on a personal page or a company page and how to optimise the LinkedIn algorithm.
Alex Hearn, CEO and founder of new site and central content platform Slipcase (22:15) describes what insurers are most interested in and how he provides added value to them. Wondering what people read and why? See a snapshot of Slipcase's research here - contact them directly for more details.
Finally, Neil Edwards of agency Marketing Eye (28:37) explains how technology companies can take advantage of social media and when the best time is to send out news.
Interested in learning more about insurance, innovation and why people give up their free time to come along to our events? Find out more about the speakers, view photos from the events and register for future events at www.instech.london. Hear more about what we are up to by registering for our newsletter.

Tuesday May 07, 2019
Tuesday May 07, 2019
“Insurers aren’t bad at marketing, it's just that they haven’t had to be good at it”.
Listen to Robin and Matthew host another set of lively discussions from our 'Marketing Innovation in Insurance' event on April 30th.
Creative, and still a bit edgy, we moved up to Shoreditch for our April event and we weren’t disappointed; with over 100 people attending their first InsTech London event, plus a similar number of regulars.
Highlights on the 'Part 1' podcast include AM Best (17:37) talking about the response to their innovation rating methodology, Ninety Consulting (20:18) reveal their innovation methodology and AXA (27:00) discuss its partners programme. Inshur (1:44) also explain what motivates Uber drivers to buy insurance and Gobsmack (9:35) describe a new angle on reward programmes.
Look out for 'Part 2' coming soon. More details of the event, including all of the photos are available on the event page. Thanks goes to the LMA for sponsoring.

Monday Apr 29, 2019
25. Chatting about AI, Algorithms and Psychographics in insurance
Monday Apr 29, 2019
Monday Apr 29, 2019
We’re hearing a lot about AI, but what about the critical building blocks, the algorithms, that insurers are starting to rely on to make decisions in underwriting and claims assessment without human intervention? Is the industry ready to delegate underwriting to machines?
Matthew Grant and Robin Merttens, your hosts for the Instech London podcasts and our monthly evening events, chat about the issues facing insurers and the companies that build the algorithms for them as a preview to our next event on 3rd June. Robin reveals what he has learnt about psychographics and Matthew asks for some ideas for speakers for a refreshingly different future innovation event.
We've now over 3,000 members and support from 80 companies, making Instech London the biggest community of innovators in insurance providing a deep network of advice, partners and support.
Registration for 3rd June opens on 30th April at www.instech.london
Catch up with the views and insights of the Instech London partners in our weekly commentary, sign up here
Contact us at Hello@Instech.London

Monday Apr 22, 2019
24. The insurtech MGAs (Part Three). Evari, Laka, Zurich and Envelop
Monday Apr 22, 2019
Monday Apr 22, 2019
In this third and final podcast from the InsTech London evening event “MGA, the new frontier for Insurtech” recorded live at The Steelyard London on 2nd April, join Matthew Grant on the sofa as he talks to the founders and partners of three more new insurtech MGA solutions.
First up, Matthew talks to Robert Jeffery founder and COO of Evari about the benefits that come from having both an MGA and providing a service to build technology platforms. (0:48) https://evari.insure/
Next is Tobias Taupitz CEO and founder and of bicycle insurer Laka and Arslan Hannani from their capacity providers Zurich. They talk about the company's new approach to insurance, their success to date and what Zurich has learnt from working with them. (6.56) https://www.laka.co.uk/
Finally, co-founders of Envelop Jonathan Spry and Paul Guthrie tell us about why decided to work together and how they are getting on with their cyber reinsurance MGA, backed by MSAmlin. (18:00) https://www.enveloprisk.com/
More details from the event, including photographs and articles related to the topic of MGAs can be founded at the InsTech London webpage
Finally, if you are interested in what an MGA is and why so many insurtechs are adopting this model, you may find this recent article by Matthew Grant of interest - MGAs: the fast track to insurance innovation?
InsTech London is one of the most active networks for innovaters in insurance, with over 3,000 members, supported by 80 companies and bringing together technology, data and analytics companies with insurers and other professionals. To learn about our forthcoming events and find out how you can get involved go to www.instech.london

Tuesday Apr 16, 2019
Tuesday Apr 16, 2019
Three more “sofa sessions” in the second extract from of our “MGA, the new frontier for Insurtech” evening event recorded live at The Steelyard London on 2nd April.
Robin Merttens talks to Matthew Reed founder of health insurance for business provider Equipsme and Andre Symes from their tech partners Genasys. (0.42)
Sebastien Piguet, co-founder of Descartes Underwriting, talks about the bespoke natural hazard cover they offer with their MGA (8.10)
Matthew Grant discovers from Richard Coleman how his recently launched Archipelago is getting on, and Justin Davies explains why Xceedance is partnering with them. (15.15)
Wondering what an MGA is? Matthew explains in his recent article publish on Linkedin: MGAs: the fast track to insurance innovation?
Learn more about Instech.London and our past and future events here www.Instech.London and find out what we are thinking in our weekly newsletter

Tuesday Apr 09, 2019
Tuesday Apr 09, 2019
In this episode we bring you the first three discussions we had on stage at our evening event "MGA: The new frontier for Insurtech".
First up is Bryan Phillip from small business insurance provider Coverly describing why they decided to offer a new type of insurance and who they are working with.
Jason Coombe from Tarian and David King, Founder of Artificial explain how they worked together to launch Tarian's cyber MGA. (5:40)
David Janczewski co-founder of Digital Assets Services talks about his new crypto assets insurance business and Richard Chattock CEO of Insurtech Gateway describes why they chose to support Digital Assets Services. (13:30)
Look out for more speakers in future podcasts. Further details and pictures from the event at https://www.instech.london/events