
Episodes

Sunday Oct 22, 2023
Jason Liu, CEO: Zywave: Focus on the customer front-end (271)
Sunday Oct 22, 2023
Sunday Oct 22, 2023
Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers.
Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations.
Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution.
Key talking points:
- Evolution versus revolution - when disruption is your friend
- Why focus on the customer front end trumps back end
- Merging data and software - acquisitions that allow software to be more intelligent and automated
- Funding in 2023 - the Impact of private equity on insurance
- Top tips for a CEO - Running, mental health and company culture
If you like what you're hearing, please leave us a review on whichever platform you use or contact Jason Liu and Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Explain how data and software integration can occur
- Identify why Application Process Interfaces (APIs) are key for industry integration
- Summarise the changes the insurance industry has seen due to private equity
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 271 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 15, 2023
Sunday Oct 15, 2023
Robin speaks to Liselotte Munk, CEO of core administration system provider Fadata, available across all major lines of business to help insurers contribute successfully to the security and well-being of customers.
Join Robin and Liselotte as they discuss meeting customer demands in an increasingly digital world, the benefits of a diverse and global workforce, the power of networking and the experience of running the insurance technology company as a woman CEO.
Topics covered include:
- The importance of trusting yourself
- The shift towards cloud-based solutions
- Experience of being a women in technology and insurance
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Summarise how networking can help develop and grow your company
- Specify the various factors needed to run a successful technology company
- Explain the value of a global and diverse workforce
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 270 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Wednesday Oct 11, 2023
Jakub Dryjas: CEO, Tensorflight: Connected property data (269)
Wednesday Oct 11, 2023
Wednesday Oct 11, 2023
Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.
Matthew Grant was joined by Jakub Dryjas, CEO of Tensorflight. They discuss various topics including the importance of partnering, advances in commercial property information by using AI, and tips for aspiring CEOs.
Talking points include:
- What makes Tensorflight different in the aerial imagery space
- Lessons from a tech start-up CEO
- Why collaboration is necessary
- Developing commercial property characteristics
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Explain how AI is being used in commercial property analysis
- Describe the necessary differences to be considered when scaling property data globally
- Identify the key methods to successfully leading a technology company
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 269 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 08, 2023
Sunday Oct 08, 2023
What does parametric insurance mean to Jonathan Gonzalez, Co-founder and CEO of Raincoat?
Raincoat is a technology company that works with brokers and insurers to develop and distribute parametric climate insurance for consumers in at-risk regions. The company is involved in parametric schemes around the world and aims to extend parametric protection to those exposed to disasters globally.
In this week’s podcast Jonathan speaks to InsTech’s Henry Gale, to discuss how Raincoat has expanded since the last podcast, and asks us to consider whether parametric insurance will ever simply be known as “insurance”?
Talking points include:
- Lessons from operating parametric programmes where pay-outs were triggered
- Why parametric insurance is relevant across the world
- Raincoat’s approach to collaboration with brokers, insurers and distribution partners
- How parametric insurance is a “tool”
- Consumer attitudes to parametric
- How will the category of “parametrics” evolve in the future?
To continue learning about the parametric insurance market, download our report "Parametric Insurance in 2022: the 150+ Companies to Watch".
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Explain what parametric insurance is and how it can be scaled in the future
- Summarise the importance of collaboration in innovation
- Identify what lessons can be learnt from historical data and previous pay-outs to inform and aid the development of parametric insurance
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 268 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 01, 2023
Sam Taylor & Paul Merrey: KPMG: Generative AI - the insurer’s guide (267)
Sunday Oct 01, 2023
Sunday Oct 01, 2023
Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI.
In this podcast, Matthew Grant speaks to Sam Taylor and Paul Merrey from KPMG to discuss how generative AI tools can be integrated into the insurance industry. The conversation covers the importance of education and experimentation with regards to the implementation of AI, as well as the exciting developments occurring as a result of KPMG Ignition as well as Microsoft Copilot.
Key talking points:
- How the insurance industry is embracing generative AI
- Why technology moves quickly and then slowly
- How generative AI can help people do their roles better
- Chat GPT the librarian
- KPMG’s Summer of AI: educate, adopt, and infuse artificial intelligence
- Why experimentation is key to understanding the power of generative AI
Want to learn more?
Find below links to some key reading recommended by Sam Taylor and Paul Merrey on topics covered in this week’s podcast:
- Generative AI: From buzz to business value - 2023 KPMG Generative AI Survey Report
- KPMG/ Microsoft collaboration
- Insurance and Artificial Intelligence - the benefits and ethical considerations:
- Strategic Implications of Generative AI
- Trust in Artificial Intelligence: A global study (kpmg.com)
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Identify key areas in which generative Artificial Intelligence can be implemented into the insurance industry
- Explain the positive and negative aspects of moving toward greater integration of Artificial Intelligence and Large Language Models
- List some of the recent technological advancements in the insurance industry
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 267 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Wednesday Sep 27, 2023
Wednesday Sep 27, 2023
The first podcast in our series with PwC touches on the Scale-up programme for insurtechs and the key to transformation in speciality insurance. Matthew Grant speaks to Anthony Joseph, Partner and Andrew Caswell, Director of Insurance Consulting at PwC UK, on why insurers are now progressing with the move to digitization, what transformation really means and how - and which - insurtechs are the key to change.
Talking points include:
- The PwC insurtech Scale-up programme
- Digital adoption in the industry
- Specialty insurance and transform
- New generations of underwriters and new tools
You can find out more about PwC, their Scale-up programme and the successful candidates of Scale-up 2023 here.
In addition to hearing about PwC, we talk about transformation in the insurance industry touching on various InsTech members including Allphins, Cytora, hyperexponential, Send, Apollo Underwriting, Artificial, Convex, Rethink (Howden) and Vave.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Explain how the insurtechs can help innovate the insurance industry
- Describe how transformation differs from digitisation
- Identify the various methods of digital adoption
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 266 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Sep 24, 2023
Sunday Sep 24, 2023
Parsyl is an integrated risk management and insurance solution for supply chains in food and health, which underwrites policies globally via its managing general underwriter in the US, its Lloyd’s cover holder and its Lloyd’s syndicate (Syndicate 1796).
Robin Merttens is joined by Gavin Spencer, Chief Insurance Officer at Parsyl, to discuss how the company is able to establish its identity as a data-led insurtech and a Lloyd’s of London consortium. This episode touches on the importance of data in improving underwriting, growth and development of start-up businesses, as well as how traditional marketplaces can cooperate and collaborate with leaders of innovation.
Talking points include:
- How Parsyl translates Math into English - the power of insights from data
- The low-hanging fruit model
- Lloyd’s, consortiums, syndicates and more
- Data Darwinism
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Explain the definition of a data-led insurtech
- Describe the role data plays in business growth
- Identify the key collaboration techniques to get the most out of your business model
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 265 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Sep 17, 2023
Sunday Sep 17, 2023
The climate has been on our minds since the record-breaking summer heat we had across the world. In this podcast we turn to matters closer to home. In this episode, Matthew speaks to Richard Garry, CCO at Gamma Location Intelligence, which provides software and data services to help insurers understand location risk and climate. Tune in to find out more about how Gamma is helping insurers adapt to the changing weather in the United Kingdom and Ireland, as well as listen in to InsTech’s first live demonstration on the podcast of Gamma’s Go Green platform, done in collaboration with AXA XL.
Talking points include:
- Why flooding follows wildfire
- The importance of customising and responding to client needs
- Go Green platform - how homeowners can mitigate risks associated with climate change
- MGAs and ecosystems - Gamma and collaboration
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Explain how data for location analysis is collected
- Describe some of the ways climate change is altering risk
- Identify the key methods data providers help insurers with property and location intelligence
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 264 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Sep 10, 2023
Sunday Sep 10, 2023
This week on the podcast Matthew speaks to a returning guest, Amrit Santhirasenan who is the Co-founder and CEO at hyperexponential. Their discussion focuses on pricing decision intelligence and what this means for insurers. Listen to find out more about hyperexponential’s evolution as a start-up since Amrit previously spoke on the podcast in 2019, and how hyperexponential want to “take the tech risk away” for “insurers to focus on the insurance risk”.
Are you an insurer or reinsurer interested in finding out more about hyperexponential? We are hosting a Breakfast Event in partnership with hyperexponential on 26th of September. Please register your interest and your place will be confirmed by one of our team.
Key topics include:
- Why insights, opinions and beliefs are as crucial as data
- How to avoid failure in projects - are you building a bridge or a network of roads
- Book recommendations for start ups owners
- hx Connect - the importance of ecosystems in partnerships
- What is your scope? The power of asking hard questions
In addition to hearing about hyperexponential, we talk about their clients including InsTech members Indico Data, Convex, Cognizant, Cytora and more.
You can also contact this week's guest Amrit Santhirasenan on Linkedin.
If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Outline some of the strategies for integrating pricing decision intelligence into an organisation's practices
- Identify a range of skills to assess and manage risks associated with technology projects
- Describe the significance of ecosystems and partnerships in the insurance industry
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 263 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Sep 03, 2023
Sunday Sep 03, 2023
This week on the podcast we go into detail about an exciting partnership between two InsTech members. Robin Merttens is joined by David King, Artificial Labs and James Slaughter, Apollo Underwriting, following the two companies announcing an augmented underwriting collaboration. The portfolio will be underwritten Apollo's 1969 syndicate and will run on Artificial Labs' technology. Listen in to find out more about how this collaboration of innovators is going to transform underwriting.
Talking points include:
- Artificial Labs and Apollo - why collaborate?
- Technology as the driving force for change
- Why we need to embrace augmented underwriting technology.
- Wider market ramifications
If you like what you are hearing, please leave us a review on whichever platform you use or contact Robin Merttens and Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Summarise how collaborative partnerships can drive innovation and disrupt traditional insurance practices
- Describe some of the practical applications of technology in underwriting
- Outline the importance of embracing augmented underwriting technology and its potential impact on the underwriting process
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 262 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.