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Episodes
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Episodes
Sunday Mar 10, 2024
Sunday Mar 10, 2024
PwC’s Chris Temple and Christine Brogan join Matthew Grant to discuss transformation in insurance, specifically steering organizations towards achieving their ESG goals.
The conversation covers the role of technology and AI in driving change in insurance as well as building resilient business models for the future. This episode is a great introduction to how ESG operates in the financial sector and how transformation in insurance is made possible through collaboration.
Key talking points:
- Understanding ESG - what are the main priorities business need to consider to be successful in the future
- Transforming insurance - how AI can help
- The importance of strategy driven by data
- How the Life Insurance sector got it right
- Balancing commercial gain with progress
- Defining “baseline” - current carbon output
- The biggest driver of innovation is regulation
- FSTE 100 and sustainability
- Our upcoming Investor Networking event sponsored by PwC
For more information, please see the following PwC reports:
- PwC UK 2024 Energy Survey
- Hold your nerve to maintain momentum: our 2024 actions for sustainability leaders
- Sustainability Reporting in 2024
- Banana Skins Survey Report
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe how generative AI can help implement ESG measures in insurance
- Specify what is meant by ESG and its role in insurance
- Summarise what companies can do to become Net Zero in the future
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 293 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sunday Mar 03, 2024
Sunday Mar 03, 2024
“This economy we are heading into [...] we are referring to as the decision economy”.
Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company's intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data.
Data is important in our current 'decision economy'. Indico Data applies generative AI to help insurance companies handle complex and high-volume data challenges, particularly in commercial and specialty lines.
Covering the AI hype cycle, the concept of hallucinations and avoiding hyperbole, tune in to hear Tom Wilde discuss generative AI and why it is an important language for insurers to utilise.
Key talking points:
- Founded by undergraduates - how Indico Data started
- In the hype cycle - avoiding hyperbole and thinking rationally
- Defining generative AI - not an application but a language
- Indico Data's role in the insurance industry - the data problem
- Programmed with the user in mind
- Specialising in commercial insurance
- Indico Data’s decision to enter the UK market - and off-siding with some football anecdotes
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Specify why capturing the right data as quickly and as accurately as possible is significant in insurance, to drive correct decision making
- Explain the term hype cycle and what this means in terms of generative AI
- Summarise what companies have to focus on when entering a new market
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 292 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sunday Feb 25, 2024
Sunday Feb 25, 2024
Arturo is a property intelligence company which combines multispectral imagery, geographic data and customer portfolio insights with machine learning models in a single platform.
A lot has developed in property intelligence since we last spoke to Arturo on the podcast. Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a new dimension to property analysis.
Arturo knows that it is expensive to be wrong in insurance. Find out how Arturo is aiming to tackle relying on outdated public records, incomplete tax assessor data and more in this episode.
Key talking points include:
- Using third-party data to reveal greater insights
- Driving innovation - Smuin’s background in technology
- Partnering with Suncorp in Australia
- The power of high-resolution data in underwriting property - how Arturo is tapping into new sources of data
- The impact of generative AI on property risk assessment
For more information on Arturo and how they can help, you find more information about the platform here and reach out to book a demo here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe the methods Arturo uses to make property intelligence more accurate to improve the claims process
- Specify how changing climate and weather patterns have a direct effect on property analysis
- Identify ways in which generative AI is developing and innovating property risk assessments
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 291 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sunday Feb 18, 2024
Sunday Feb 18, 2024
Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS’s acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market.
Key talking point:
- Growth and opportunities in the specialty market
- Acquisitions and the role of Whitespace and Rulebook
- The impact of London Market modernisation on Verisk
- The importance of providing solutions rather than products
- A challenge to the market to innovate
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe how the London Market operates and how it can subsequently modernise its processes
- Explain what an acquisition is and why they are important for a company
- Identify the opportunities for change in the specialty market
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 290 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sunday Feb 11, 2024
Sunday Feb 11, 2024
Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company.
Key talking points:
- Why standardisation of critical functions is important in the upcoming year
- How insurers can find ways of being innovative
- Collaboration - working with other corporates
- The value of experimentation
- Supporting InsTech’s New York Event in March
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Specify how community and collaboration can help generate innovation in insurance
- Identify the ways insurance can develop and change in the future
- Summarise the role of technology in insurance
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 289 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Wednesday Feb 07, 2024
Wednesday Feb 07, 2024
In this mid-week special, Matthew Grant speaks to Adrian Coupland at Earnix, a software provider to global insurers and banks. They discuss how the nature of risk in the insurance industry is rapidly changing, presenting new challenges in areas like motor pricing and supply chain management. The podcast ends with a discussion about Earnix's new product 'Underwrite-It' aimed at changing the underwriting process.
Key talking points:
- What challenges are Earnix solving for the insurance industry
- Changes to the auto insurance sector - increasing repair costs and the impact of pricing regulation
- Underwrite-ItTM - an automated underwriting platform
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe reasons for challenges in the motor insurance industry
- Explain the role of technology in enabling business users to make pricing changes quickly.
- Identify the impact of regulatory reforms on insurance pricing
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 288 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sunday Feb 04, 2024
Sunday Feb 04, 2024
After the popularity of our first episode, InsTech is back with another analysis of what happened in insurance in the past month.
If you are curious to know what is going on behind the news items you read about in insurance or technology - we’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention – and why.
Matthew Grant CEO of InsTech is once again joined by Nigel Walsh, Managing Director, Insurance, Google Cloud US, alongside Martha Notaras, Managing Partner at Brewer Lane Ventures and Charlotte Halkett, Senior Consultant at Milliman.
In addition to this week’s discussion, we have a special feature with the Co-founder and CEO of hyperexponential Amrit Santhirasenan as he discusses with Matthew the completion of their Series B funding round.
The news we’re discussing this week:
- Raising $73 million USD: record funding for hyperexponential in Series B
- Kicking up a storm - how is property insurance changing as a result of climate change
- Cargo and geopolitics - how marine insurance is affected by political instability across the world
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
In collaboration with Google Cloud, InsTech is hosting an event in New York. We are calling all US insurers, Brokers, and MGAs to join us and discuss the future of underwriting. Supported by Cytora, hyperexponential, Guidewire and Kroll, register now.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Specify how insurance technology companies secure funding from investors and venture capital firms
- Explain how insurance can help provide solutions for circumstantially difficult events
- Identify how geopolitical crises can affect cargo and transportation
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 287 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sunday Jan 28, 2024
Sunday Jan 28, 2024
In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence.
Synergy originated as a solution developed internally by CCG to enhance its claims management processes but has evolved since its launch into a platform that streamlines the claims handling process to support customer service and business performance.
Key Talking Points Include:
- The role of technology in the claims industry
- The significance of passion and shared goals within an organisation
- How measurable goals and targets within a platform can add value
- The benefit of understanding the nuances of customer communication
- Where Synergy is focusing its AI efforts next
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe how technology continues to shape and improve the claims management process
- Outline how generative AI can be leveraged to analyse customer sentiment
- Identify the significance of measurable goals and shared passion within an organisation in achieving business targets
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 286 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sunday Jan 21, 2024
Sunday Jan 21, 2024
This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals.
The conversation covers how QBE Ventures is making strides in data and AI, resilience, and growth in emerging markets, with interesting prospects for cyber coverage and embedded insurance. James also reveals his predictions for 2024, foreseeing consolidation and challenges in investment as well as a focus on AI and strategic partnerships.
An immensely packed episode, for everyone curious about how investing and insurance intersect.
Key talking points:
- Exploring QBE Ventures and its investment strategy
- The strategy and focus of QBE Ventures
- The challenges and opportunities in the insurtech space
- How QBE can become a start-up partner
- Using AI for resilience
- What QBE looks for - the culture of collaboration
- Coalition of the willing
- Predictions and expectations for 2024 in insurtech
As well as hearing about QBE Venures, Matthew and James touch on innovation from Cytora, Sixfold, CGG, GeoSmart Information, Tensorflight, Geosite, Beazley, Chaucer, Tokio Marine, hyperexponential, The Demex Group, and Clara Analytics.
To listen to Cytora's podcast with Andrew Horton, QBE Insurance's Group CEO, click here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Specify the potential developments and challenges the insurtech community will face in 2024
- Define what resilience can mean to a company from a strategic perspective, and how investors can help support this
- Identify what traits an investor looks for in a company
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 285 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sunday Jan 14, 2024
Sunday Jan 14, 2024
This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right now.
Garrett and Gordon talk about how generative AI can improve the customer experience and discuss which AI solutions are better to build or buy.
Listen to this episode to find out more about how “we are all going to become tech companies”.
Talking points include:
- Exploring the use of AI in insurance brokerage - real-world examples
- Using AI to direct risks to the underwriters most likely to write it
- How brokers using generative AI helps underwriters
- Using AI to spot gaps in coverage from contracts with insurance requirements
- The future of jobs in the insurance industry - supercharge your professionals
- Updates on insurance and AI start-ups you should know
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Define how generative AI can be included in workflow processes for brokers
- Specify how generative AI is currently being used in insurance, and where it could be developed and expanded
- List the positive and negative aspects of developing your own AI software as opposed to adopting a third-party provider
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 284 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.