Episodes
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Sunday Nov 22, 2020
Sunday Nov 22, 2020
Turning a start-up into a successful company requires the ability to clearly identify customer problems and spotting market opportunities for growth.
A conversation with a friend about eBay led Robin Roberson to found WeGoLook, which grew from mitigating risks around online purchases to helping assess property damage from natural catastrophes.
Robin joins Matthew on Podcast 112 to share her inspiring story on growing a new business, leveraging technology and her new role at Claim Central Consolidated.
Talking points include:
- Switching careers and starting a company
- Why start-ups need to shift and pivot
- Finding the balance between people and tech
- Cybersecurity and data protection
- The challenges for female founders
The report on the success of female founders can be found here
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Nov 15, 2020
Sunday Nov 15, 2020
A shortage of data isn’t a problem in insurance but identifying sources that are high-quality can mean a lot of shopping around.
WhenFresh is one company looking to speed up that process, through what Co-founder Mark Cunningham calls a ‘digital supermarket’ of curated choices for insurers and lenders.
He joins Matthew on Podcast 111 to explain how the technology works and why WhenFresh should be “the least exciting company” that insurers work with.
Talking points include:
- Getting trusted data during Covid-19
- Identifying new sources and partners
- Moral hazards and customer experience
- Why insurers should embrace pre-fill
- The hidden costs in property valuations
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Nov 08, 2020
Sunday Nov 08, 2020
Insurance might be “swimming in data” - but without actionable insights that data is just noise.
Matthew catches up with Paul Mang, Chief Innovation Officer at Guidewire to explore the latest developments in innovation, modelling and interpreting data to advance the understanding and management of risk.
Talking points include:
- Parallels between biotechnology and insurance
- Sense-making of data for actionable insights
- The challenges of managing cyber risk
- Innovating through the Guidewire Marketplace
- The hype vs reality of IoT and sensors
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Nov 01, 2020
Sunday Nov 01, 2020
Founded in 1863, Swiss Re is one of the world’s largest reinsurance companies and is well known for its innovative use of technology, data and willingness to address global issues like climate change.
Head of Property & Speciality Solutions Gianni Biason joins Matthew on Podcast 109 to discuss the opportunities for growth in insurance, building new technology solutions for clients, and what Swiss Re is looking for from external partners.
Talking points include:
- Areas of focus at Swiss Re
- Balancing partnerships between early-stage and established companies
- Parametric insurance growth and opportunities
- Understanding the risks from climate change
- What insurers can learn from Covid-19
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Oct 25, 2020
Sunday Oct 25, 2020
We're back talking directly to a senior executive from a major reinsurance company about their views on innovation and what they see as the industry’s major challenges.
Andres Webersinke, Global Chief Underwriting Officer for Life/Health at Gen Re, joins Matthew on Podcast 108 to reveal the rethinking of customer relationships and harnessing new technology
Listen now for more on:
- How Covid-19 has kickstarted innovation
- Changing risks and influencing behaviour
- Building customer loyalty through regular communications
- The lessons to learn from Asia
- How insurtechs can work with Gen Re
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Oct 18, 2020
Sunday Oct 18, 2020
Insurance is about managing risk, but so is law - and both industries are discovering the changes and challenges from new sources of data, remote working and the power of platforms.
LawBite was founded in 2011 to provide affordable and accessible online access to legal services and is now supporting over 1,000 small/medium sized businesses.
Founder & Chairman Clive Rich joins Matthew on InsTech London Podcast 107 to discuss the company’s beginnings and growth, and how it uses technology to embed legal support into everyday transactions.
Talking points include:
- Reaching an SME audience through new technology
- Matching clients to the right legal support
- Using data science and machine learning
- Working with insurers and new partnerships
- Running a business remotely
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Oct 11, 2020
Sunday Oct 11, 2020
Staying relevant and able to embrace new technology is a big challenge for any established company.
Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions.
CGO Andre Symes joined Matthew on Podcast 106 to discuss the company's approach to innovation, how Genasys is partnering with others and what has driven its growth over the past two decades.
Talking points and lessons include:
- Combining the best of legacy with new technology
- Implementing no-code solutions
- Designing products at speed
- Building a business with no external funding
- Expanding to the UK and US
Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Oct 04, 2020
Sunday Oct 04, 2020
One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims.
Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes FRISS has saved its clients over 1 billion dollars.
Join Matthew Grant as he finds out what motivated Jeroen to start the company and lessons from the last 14 years including:
- the choice between bootstrapping and bringing in external funding
- understanding the "fraud funnel"
- keeping ahead of the latest approaches to fraud during Covid-19
- using third-party data sources and in-house experience
- why the company is returning again to the UK
More details about FRISS on the company website and for details of FRISS expansion into the UK contact Martyn Griffiths.
Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Sep 27, 2020
Sunday Sep 27, 2020
Five years ago Kate Stillwell had a vision of how she could help people recover quickly after they had suffered the effects of an earthquake. Today she has set up a company, acquired clients and gained insurance capacity.
Jumpstart is now providing parametric earthquake insurance cover for homeowners in California and exploring expansion into other states.
CEO and founder, Kate Stillwell, joins Matthew to explain what inspired her vision for Jumpstart and how its products differ from conventional insurance.
Listen now to learn more on:
- Turning a vision into a viable business
- Identifying opportunities for new solutions
- Building consumer trust using public data
- Raising capital and finding partners
- Why capacity is key for parametric solutions
If you are interested in learning more about companies like Jumpstart, look out for our new report 'Parametric Insurance: 2021 outlook and the companies to watch'.
Published on Thursday 1 October and available from our website.
Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Sunday Sep 20, 2020
Sunday Sep 20, 2020
Google’s products are playing an increasingly important role helping insurance companies innovate and grow. There are also lessons for everyone in how the company has developed a culture to keep its own innovation fresh and relevant.
Marcus East, Technical Director, Office of the CTO at Google, joins Matthew on Episode 103 to explain how Google is driving change in the industry, and share some fascinating insights into Google’s culture of innovation.
Talking points include:
- Lessons on the role of culture in fostering innovation in within large companies
- The future of AI and Machine Learning
- Advice for selecting cloud partners
- Case studies from the UK and the US
- Support for start-up and early-stage companies
- Where Google sees the biggest opportunities in supporting insurance companies
Look out for our future live chat discussions with Marcus and his colleagues from the Office of the CTO.
Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.
Complete the InsTech London Podcast Feedback Survey to claim your CPD time.