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Episodes
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Episodes

Sunday Nov 27, 2022
Sunday Nov 27, 2022
PwC is a professional services network of firms. The company is one of the largest professional services networks in the world and is considered one of the Big Four accounting firms.
Glynn Austen-Brown and Michael Cook, Partners at PwC, joined Matthew and covered topics including why insurance companies need to move to be fully digital and what that takes.
Other topics include:
- Examples of where analytics are improving how companies support their customers
- How companies are overcoming the historical challenge of the “trust gap”
- Underinsurance in Southeast Asia and how insurtechs can address this market
- How PwC is working with companies in the insurance industry such as Admiral
You can find PwC’s report referred to in the podcast here.
Learn more about PwC including our past interviews, podcasts and reports from our dedicated website page
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Describe some of the ways insurance companies will benefit by going fully digital and the processes involved in making the transition
- Identify key points on how collaboration between different industries can improve business efficiency
- Explain some of the advantages of using analytics and list examples of how implementing this feature can enhance customer support
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 218 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Nov 20, 2022
Sunday Nov 20, 2022
Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.
Matthew Grant was joined by Jacob Grob, the Chief Revenue Officer at Tensorflight. They discuss his personal experience with Hurricane Ian, some of the latest developments in providing property data and the challenges of social inflation pushing up costs.
Other topics include:
- The difference in the way insurance is sold in the US compared to the rest of the world
- The “assignment of benefits” and how it impacts Florida
- Using data to make better decisions
Learn more about Tensorflight including our past interviews, podcasts and reports from our dedicated website page.
If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Describe the challenges social inflation brings and understand the factors that can be difficult to foresee
- Summarise some of the ways in which insurance is sold around the world and compare the advantages
- List some examples of the ways in which data can be implemented to enhance a business model
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 217 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Nov 13, 2022
Sunday Nov 13, 2022
Chubb is one of the largest global property and casualty insurance companies. It provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to individuals, families and businesses of all sizes.
Sean Ringsted is the Chief Digital Business Officer at Chubb and joined Matthew Grant to discuss developments at Chubb including Chubb Studio and increased use of IoT devices in insurance.
Topics include:
- How Chubb is expanding its global client base with Chubb Studio
- Why the growth of neobanks in developing economies is making insurance easier to buy
- What artificial intelligence can do and what it cannot
- What to expect in 2023
- Lessons for Chubb from building its own technology
Learn more about Chubb including our past interviews, podcasts and reports from our dedicated website page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Describe what a neobank is and understand the benefits they bring when purchasing insurance in developing economies
- Summarise the key advantages of using artificial intelligence and the pros and cons of how it impacts a business
- List some examples of the methods used to expand and grow a business
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 216 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Nov 06, 2022
Sunday Nov 06, 2022
DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market.
Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs.
Talking points include:
- The founder’s story - the problem Nick saw and what he has done to help fix it
- Why fixing poor data is now recognised at board level as a top priority
- The cost of the data being incorrect and the fines being levied
- A day in the life of a data quality analyst
- Why processes set you free
- Automation - what it can do and what it can’t do
- Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus.
Companies mentioned in this episode include Send Technology and VAVE.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence
- List some of the pros and cons of automation and the impact this can have on a business
- Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 30, 2022
Sunday Oct 30, 2022
Stripe provides technology infrastructure for the movement of money. Businesses use Stripe's software and APIs to accept payments and run financial operations in more than 100 countries. Robin Merttens sat down with the head of UK Enterprise Sales - Insurance & Insurtech, Calogero Scibetta. Talking points include:
-
Why the insurance industry has been slow to embrace modern payment technology
-
Supply chains, traceability and understanding transactions
-
What an optimal payment infrastructure is and how it can be achieved
-
How Stripe Climate is helping fund carbon capture projects
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Summarise the key factors considered by insurers when looking to optimise a payment infrastructure
- List the benefits of modern payment technology when compared to legacy systems in the insurance industry
- Explain what carbon capture entails and how insurers and technology providers are contributing to these projects
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 214 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 23, 2022
Sunday Oct 23, 2022
Loadsure is a Lloyd's backed MGA using analytics to automate the underwriting of shipped goods and cargo.
Matthew Grant is joined by Johnny McCord, Founder and CEO of Loadsure. Topics they discuss include the benefits of an instant embedded solution to offer insurance, why traditional insurance is unable to offer flexible products and the importance of a strong company culture in attracting the right talent.
Further talking points and learning points include
- Examples of how practical ways that improved use of technology and digital exchange of information support the customer needs.
- How the use of data and analytics can overcome shortcomings such as the difficulty for traditional freight insurance, to provide the necessary cover for products such as alcohol, foods, frozen produce and fireworks.
- Loadsure’s experience with the Lloyd’s Lab and how to make remote working a benefit for the business.
- The power and efficiency that comes from using existing categories and industry codes to gain a better understanding of the location and movement of commodities being insured.
Find out more about Loadsure and everything else we are up to at InsTech from our website www.instech.co
Please tell us what you think of the podcasts - or to learn more about how InsTech can help you by contacting Matthew Grant or any of the team hello@instech.co
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- List some of the ways in which data and analytics can be advantageous in overcoming the difficulties of traditional freight insurance
- Summarise how the use of technological & digital advancements can benefit customer needs
-
Identify key advantages of instant embedded solutions when offering insurance
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 213 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 16, 2022
Sunday Oct 16, 2022
Gamma is a location intelligence provider, offering solutions to geographical questions. It uses software, data and spatial analytics to help companies reduce the risk of losses.
Matthew was joined by Gamma’s Chief Commercial Officer, Richard Garry and CEO, Feargal O’Neill.
Talking points include:
- Overcoming the challenges of local address data in Ireland and the UK
- Creating complete crime data analytics from different sources
- Working with partners such as JBA Risk Management and Terrafirma (part of Dye & Durham)
- Case studies of how companies use Gamma’s data
- Scoring data quality
- The incentives available to people for reducing wind and flood impact to their properties
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Summarise how software, data and spatial analytics are being used within the location intelligence space
- Explain the challenges of local address data in countries such as UK and Ireland, and ways in which these can be overcome
- Identify the key advantages offered to customers when reducing wind and flood impacts on their properties
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 212 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 09, 2022
Sunday Oct 09, 2022
Súper is an MGA selling consumer insurance products in Mexico, including life, home contents and parametric earthquake cover.
Matthew Grant and Henry Gale are joined by Dario Luna, Executive Chairman and Co-founder of Súper, to discuss parametric insurance, digital distribution and insurance trends in Latin America.
Talking points include:
- How Mexico City is exposed to earthquake risk
- Why demand for earthquake insurance spikes in September
- Acknowledging how policyholders perceive risk
- Issues of underinsurance and how to distribute consumer insurance products in Mexico
- How parametric triggers can bring insurance to underserved communities
- How Súper is working with Munich Re and Swiss Re
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Identify key insurance trends and perceived risks within the Latin American market
- Describe how disadvantaged countries such as Mexico gain from parametric insurance
- Define what underinsurance is and evaluate the issues it presents to underserved communities
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 211 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 02, 2022
Nader AlSalim: Founder and CEO, Gaia: The new way to pay for IVF (210)
Sunday Oct 02, 2022
Sunday Oct 02, 2022
Gaia uses medical data to offer personalised financial plans to remove the financial barriers to accessing fertility care. It is the world’s first IVF (in vitro fertilisation) insurance product that predicts fertility outcomes and insures against the risk of failure.
Robin Merttens is joined by the Founder and CEO of Gaia, Nader AlSalim, to discuss why he wants to remove the financial barriers to fertility treatment.
Talking points include:
- The insurance gap
- Nader’s personal journey that encouraged him to start Gaia
- Gaia’s experience with Lloyd’s Lab
- Gaia’s identity as a brand and the long-term plans for its evolution
- The partners they’re looking for as they expand into new markets and geographies
More InsTech content featuring Gaia is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Summarise the key financial barriers faced by potential fertility treatment patients
- Explain how medical data is used by insurers to create a personalised insurance offering
- List some of the benefits and initial challenges for an organisation engaging with Lloyd’s Lab
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 210 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Sep 25, 2022
Sunday Sep 25, 2022
Inari delivers core technology platforms that provide cloud-based end-to-end management for insurers and reinsurers. Since launching 5 years ago, Inari has helped its clients increase operational efficiency, business flexibility and provide data governance. Inari uses Distributed Ledger technology within its platforms to record every event in the life cycle of a risk.
Frank Perkins, Founder and CEO of Inari, joined Robin Merttens to talk about:
- The benefits of interconnected systems
- The immutability of data and how it applies to distributed ledger technology
- Frank’s experiences of scaling up Inari
- Plans for partnerships and funding
- Frank’s experience as a professional gamer and how it makes him a better entrepreneur
More InsTech content featuring Inari is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Describe what distributed ledger technology entails, and the benefits of incorporating it within insurance platforms
- List some of the advantages of implementing interconnected systems for organisational practices
- Summarise the key factors organisations in the insurance industry need to consider when looking to scale up
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 209 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.