Episodes
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Monday Dec 26, 2022
Monday Dec 26, 2022
Even podcasters need a break, so we're borrowing the podcast for this episode from Supercede to bring you founders Ben Rose and Jerad Leigh interviewing InsTech's Robin Merttens.
This was recorded back in August 2022 and reviews our Marketplaces and Exchanges report released at that time (available here). Topics include
- What Is a Platform?
- The Evolution of Technology
- Lessons from RI3K
- Challenges of Digital Risk
- Documents Vs. Data
- Difficulties of Industry Consensus
- The B3i Blockchain Initiative
- InsTech: Collaboration & Partnerships
- InsTech Marketplace & Exchanges Report
- Benefits to the End Consumer
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe some of the recent advances in the digital sharing of data in insurance
- Summarise the challenges for underwriters and how these are being overcome
- Explain further about the resources available to continue your learning
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the podcast page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Dec 18, 2022
Sunday Dec 18, 2022
We’re back with our occasional “Partner Chats”. Robin Merttens and Matthew Grant reflect on what is going on in the world of innovation and insurance. As usual, there are some things to celebrate, and some things to grumble about.
We are the guests of QBE Ventures, the venture investment and development arm of QBE Insurance Group for this episode. Peta Kilian, UK Head of Strategy and Partnerships, joined us ready with a list of questions from her colleagues across QBE.
Talking points include:
- Does insurance need underwriters?
- What is algorithmic underwriting and does it really work?
- Sharing data between insurers and their partners - is there anything to celebrate in 2022?
- Energy transition and the move to reduce carbon emissions - what’s coming next?
- Cyber insurance - is now the time to get involved?
- And a lot more
Thanks to QBE for inviting us and allowing us to record this session. For a quick look at what this looked like on the day take a look at our video here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe the pros and cons of underwriters in the modern insurance industry
- Identify key points on whether data-sharing between insurance partners is beneficial to improving business efficiency
- Explain some of the advantages of using algorithms and whether they are really as accurate as expected
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 222 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Wednesday Dec 14, 2022
“Making Risk Flow Podcast” from Cytora - Digital first operating models (221)
Wednesday Dec 14, 2022
Wednesday Dec 14, 2022
We’ve released over 200 podcasts through our usual InsTech channel. At InsTech, we’re also keen listeners of other people’s podcasts. During 2023, we will be sharing a selection of the podcasts that we like, or appear in, through an occasional mid-week or holiday season release.
For this episode, we’re bringing you the “Making Risk Flow Podcast” from Cytora. Cytora’s Chief Commercial and Operations Officer, Juan de Castro, is talking to two insurance companies about the challenges that insurers and brokers are facing and how they’ve overcome those. Nic Brown, Divisional Director - Broker from Markel UK and James Wright, Head of Technology at Beazley Digital joined Juan in front of a live audience.
Topics include:
- How technology can add value to the broker
- The opportunities within the sector around data analysis
- How Cytora helps companies to gain efficiency savings through automating processes
You can learn more about Cytora and what we are doing with them from the company’s dedicated page on the InsTech website.
Cytora, Beazley and Markel are all InsTech corporate members. Contact us hello@instech.co to learn more about why over 170 companies around the world are working with InsTech.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
This podcast can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.

Sunday Dec 11, 2022
Sunday Dec 11, 2022
In this episode we cover the highlights of our recent live event in London “Tropical Cyclone - Managing Tomorrow's Climate Risk Today with Reask and Fathom”. We heard about how insurers and portfolio managers are taking account of the increased need to understand the combined risk of floods and hurricanes. We were joined by some of the companies providing climate analytics and data including:
1:38 Jamie Rodney, CEO, Reask; Andrew Smith, Co-founder and Chief Operating Officer, Fathom; David Vicary, Research and Development Manager, Brit Insurance
15:01 Robert Porter, Product Director, VAVE; Oliver Wing, Chief Research Officer, Fathom; Sue Barenbrug, Independent Consultant
27.46 Paul Wilson, Partner, Securis Investment Partners; Thomas Loridan, Co-founder and Chief Science Officer, Reask
43.41 Dickie Whitaker, Founder and CEO, Oasis Loss Modelling Framework
Talking points include:
- What a globally correlated cyclone model looks like
- The valuation of properties and how open data is impacting this
- Applying science at the point of sale
- Aggregating and pricing flood risk
-
How a puppy called Jasper demonstrates climate versus natural variability
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- List some of the reasons why establishing an understanding of the combined risks of floods and hurricanes is essential in current economic times
- Describe some of the issues relating to tropical cyclone statistics, including the effects of global warming
- Identify the different ways of sourcing data to effectively evaluate and price flood risk
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 220 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Dec 04, 2022
Sunday Dec 04, 2022
McKenzie Intelligence Services (MIS) provides catastrophe event response intelligence to the insurance market. It combines space and ground imagery with human intelligence and AI to estimate losses, helping insurers aggregate exposure data.
Brush Claims is a US-based property and liability claims service provider.
Matthew Grant and Ali Smedley spoke to Daniel Grimwood-Bird, Head of Sales and Marketing at MIS and Troy Stewart, COO and President at Brush Claims. They cover the way the two companies are working together and how responses to future events will change as a result.
Other talking points include:
- MIS’ provision of event intelligence following Hurricane Ian
- How MIS integrates data from various sources into its GEO platform to estimate losses
- How MIS identifies flood and wind damage at the property level using satellites and Synthetic Aperture Radar
- Troy’s experience at the Lloyd’s Lab
- The detrimental impact of uncertainty on a claims process and how MIS and Brush Claims partnership is addressing this
- How Brush works with InsTech members Liberty Specialty Markets and Markel International
Learn more about MIS including our past interviews, podcasts and reports here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Describe some of the ways integrating data can have a healthy impact on a business when measuring losses
- Identify how collaboration between businesses can improve event intelligence and responses
- List some examples of how advances in science and technology play a key role in understanding flood and wind damage severity
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 219 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Nov 27, 2022
Sunday Nov 27, 2022
PwC is a professional services network of firms. The company is one of the largest professional services networks in the world and is considered one of the Big Four accounting firms.
Glynn Austen-Brown and Michael Cook, Partners at PwC, joined Matthew and covered topics including why insurance companies need to move to be fully digital and what that takes.
Other topics include:
- Examples of where analytics are improving how companies support their customers
- How companies are overcoming the historical challenge of the “trust gap”
- Underinsurance in Southeast Asia and how insurtechs can address this market
- How PwC is working with companies in the insurance industry such as Admiral
You can find PwC’s report referred to in the podcast here.
Learn more about PwC including our past interviews, podcasts and reports from our dedicated website page
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Describe some of the ways insurance companies will benefit by going fully digital and the processes involved in making the transition
- Identify key points on how collaboration between different industries can improve business efficiency
- Explain some of the advantages of using analytics and list examples of how implementing this feature can enhance customer support
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 218 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Nov 20, 2022
Sunday Nov 20, 2022
Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.
Matthew Grant was joined by Jacob Grob, the Chief Revenue Officer at Tensorflight. They discuss his personal experience with Hurricane Ian, some of the latest developments in providing property data and the challenges of social inflation pushing up costs.
Other topics include:
- The difference in the way insurance is sold in the US compared to the rest of the world
- The “assignment of benefits” and how it impacts Florida
- Using data to make better decisions
Learn more about Tensorflight including our past interviews, podcasts and reports from our dedicated website page.
If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Describe the challenges social inflation brings and understand the factors that can be difficult to foresee
- Summarise some of the ways in which insurance is sold around the world and compare the advantages
- List some examples of the ways in which data can be implemented to enhance a business model
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 217 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Nov 13, 2022
Sunday Nov 13, 2022
Chubb is one of the largest global property and casualty insurance companies. It provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to individuals, families and businesses of all sizes.
Sean Ringsted is the Chief Digital Business Officer at Chubb and joined Matthew Grant to discuss developments at Chubb including Chubb Studio and increased use of IoT devices in insurance.
Topics include:
- How Chubb is expanding its global client base with Chubb Studio
- Why the growth of neobanks in developing economies is making insurance easier to buy
- What artificial intelligence can do and what it cannot
- What to expect in 2023
- Lessons for Chubb from building its own technology
Learn more about Chubb including our past interviews, podcasts and reports from our dedicated website page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Describe what a neobank is and understand the benefits they bring when purchasing insurance in developing economies
- Summarise the key advantages of using artificial intelligence and the pros and cons of how it impacts a business
- List some examples of the methods used to expand and grow a business
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 216 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Nov 06, 2022
Sunday Nov 06, 2022
DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market.
Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs.
Talking points include:
- The founder’s story - the problem Nick saw and what he has done to help fix it
- Why fixing poor data is now recognised at board level as a top priority
- The cost of the data being incorrect and the fines being levied
- A day in the life of a data quality analyst
- Why processes set you free
- Automation - what it can do and what it can’t do
- Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus.
Companies mentioned in this episode include Send Technology and VAVE.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence
- List some of the pros and cons of automation and the impact this can have on a business
- Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Oct 30, 2022
Sunday Oct 30, 2022
Stripe provides technology infrastructure for the movement of money. Businesses use Stripe's software and APIs to accept payments and run financial operations in more than 100 countries. Robin Merttens sat down with the head of UK Enterprise Sales - Insurance & Insurtech, Calogero Scibetta. Talking points include:
-
Why the insurance industry has been slow to embrace modern payment technology
-
Supply chains, traceability and understanding transactions
-
What an optimal payment infrastructure is and how it can be achieved
-
How Stripe Climate is helping fund carbon capture projects
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
- Summarise the key factors considered by insurers when looking to optimise a payment infrastructure
- List the benefits of modern payment technology when compared to legacy systems in the insurance industry
- Explain what carbon capture entails and how insurers and technology providers are contributing to these projects
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 214 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.