Episodes

Wednesday May 10, 2023
Wednesday May 10, 2023
As climate extremes worsen, insurance plays a more important role in helping people recover from disasters. Yet even many of the most exposed people do not buy the coverage they need, while the global protection gap continues to widen as more homes are developed in high-risk areas.
In this episode, InsTech's Ali Smedley and Henry Gale talk to Carolyn Kousky, Associate Vice President for Economics and Policy, Environmental Defense Fund and author of 'Understanding Disaster Insurance: New Tools for a More Resilient Future'. The book provides an overview of disaster insurance markets and the role of the public sector, then focuses on how innovations in insurance, such as parametric coverage and community-based catastrophe insurance, can build resilience.
Topics include:
- Encouraging risk reduction and mitigation
- How to design effective parametric microinsurance products
- Implementing community-based flood insurance in New York City
- How insurance can help create a nature-positive economy
- The roles of the public and private sectors in building disaster resilience
- Why countries with developed insurance markets still have large protection gaps
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe some of the ways insurance can increase resilience in disaster-prone communities
- Explain some of the reasons large protection gaps still exist in the insurance market
- List the key resources required to design microinsurance products successfully
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 243 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday May 07, 2023
Sunday May 07, 2023
Guidewire is known for providing technology to the property, casualty and workers' compensation insurance industry. The company is expanding its analytics capabilities and also has an open ecosystem of partners which offer a variety of hardware, consulting and application services.
Matthew Grant is joined by Charles Clarke - Group Vice President, Sales and Advisory and Chris Cooksey - Senior Director, Advanced Analytics.
Topics covered include:
- Overcoming the challenges of interoperability for insurers
- How to deliver data to underwriters when they need it and where they need it
- Introducing change one step at a time
- Opportunities for more industry collaboration
- The problems Guidewire is solving for its clients
You can learn more about Guidewire at our forthcoming event in London on 27 June. Registration details here
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Define interoperability and how to overcome the challenges it poses
- Describe some of the ways to differentiate the data required by underwriters
- Explain the importance of strategic planning to successfully change & grow a business
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 242 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Apr 30, 2023
Jacqueline Legrand: Co-founder & CEO, Maptycs: To see is to understand (241)
Sunday Apr 30, 2023
Sunday Apr 30, 2023
With all the sophisticated models, data and tools available to insurers, it's as important as ever to know where something is. Managing aggregation is vital for successful underwriting and we are going to be seeing a lot more about platforms that bring together different data sources. In this episode Matthew Grant talks to Jacqueline Legrand, Co-founder & CEO, Maptycs. She had a problem - so she built a company to fix it.
Topics include:
- How a problem for insurance brokers inspired the founder of Maptycs
- Why understanding risk aggregation is so important
- What risk managers, insurers and others need to know
- Why getting simplicity right requires complex coding
- A partnership strategy to deliver data
- How to build software that is easy and intuitive to use
- Data quality is important but API quality is essential
To learn more about Maptycs, visit their member profile page here.
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Define risk aggregation and the critical role it plays in insurance
- Explain some of the advantages of having a business strategy, especially between partners
- Summarise the tools required for successful underwriting
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 241 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Apr 23, 2023
Sunday Apr 23, 2023
Insurance runs on data which has to be moved between counterparties. Insurers, brokers, MGAs and many others still rely on spreadsheets (or worse) to do that, which causes friction and errors. In this episode, Robin Merttens talks to Dave Connors, Founder and CEO of distriBind, about why he set up the company and how they are working with insurers and others to provide a way to move beyond spreadsheets at the pace that suits them best.
Topics include:
- Avoiding million-dollar mistakes through more robust data transfer
- Why spreadsheets for data transfer doesn’t work
- Validation and reconciliation
- Why the industry has found it so difficult to wean itself off spreadsheets
- Common data standards - does the industry need them?
- The benefits of being in the Lloyd’s Lab
- What the future holds
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe some of the negative impacts of transferring data when using dated systems
- List some of the advantages for businesses evolving into a digital world
- Identify the key pieces of information required to create maximum efficiency when processing data
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 240 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Apr 16, 2023
Sunday Apr 16, 2023
We might be buying our personal insurance directly these days, but brokers still play a key role when it comes to all but the simplest of coverage. Costero goes one step further and finds solutions for risks that are unusual, and often hard to place but which are solving some of the world’s insurance protection gaps. Intrigued to learn more?
This week Matthew Grant joins Managing Director Jamie Webb and Divisional Director James Gadbury, of Costero Brokers. UK-based - but with global clients.
Topics include:
- The role of a broker for speciality business
- Why US businesses come to Lloyd’s to find insurance and capacity
- Supporting hard-to-place risks such as micro-mobility, autonomous vehicles and cryptocurrency
- Solutions for new companies pushing the boundaries of insurance such as Coincover, Nirvana, Thimble, ChAI and Aurora
- Partnerships with Atrium, Markel and others
- How Lloyd’s is helping create a market and opportunity for new solutions
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Identify some of the challenges insuring unusual and riskier events creates
- Summarise the key differences between an insurer and a broker and understand their roles
- Describe some of the ways new companies can protect themselves whilst still offering insurance solutions
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 239 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Apr 09, 2023
Sunday Apr 09, 2023
No technology innovation survives long without a client. Chaucer Group is well known as a successful Lloyd’s insurer and embodies the spirit of Lloyd’s by underwriting unusual and complex business.
Matthew Grant is joined by Duncan Gemmel, Chief Strategy Officer, and Hayley Maynard, Head of Innovation, Chaucer Group, for a live recording.
Topics covered include:
- How to engage underwriters in new opportunities
- Why it pays to go narrow and go deep
- What Chaucer look for in technology and data offerings
- The opportunities to provide insurance cover for IVF Treatment, Political Violence, Carbon Offsets and pandemic-related losses
- Building a business for the future whilst generating results in the short term
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Identify some of the techniques used to successfully onboard underwriters
- Summarise the different ways applying innovation to a business creates success
- Describe some of the key benefits to a business when investing in partnerships
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 238 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Apr 02, 2023
Sunday Apr 02, 2023
The consequences of non-damage business interruption (NDBI), when events like pandemics don't cause physical damage to a business but do result in significant drops in revenue, have been particularly clear since 2020. Small businesses and gig workers are particularly vulnerable to losses of income during events beyond their control, but these losses tend to be uninsured.
OTT Risk, an MGA founded during the Covid-19 pandemic, is developing new approaches to underwriting non-damage business interruption insurance. It's now partnered with Apollo ibott Syndicate 1971, at Lloyd's, to offer revenue protection to the users of digital economy platforms.
Topics include
- How the principle of parametric insurance is extending from covering catastrophic events to non-physical losses
- Examples of how small businesses and gig workers could be affected by future NDBI events
- How digital economy platforms could offer revenue protection to their users
- The data sources you need to underwrite NDBI insurance
- OTT Risk's experience in the Lloyd's Lab
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
-
Describe some of the challenges faced by small businesses during non-damage business interruption events (NDBI)
-
Identify the advantages of using digital economy platforms and how they can offer revenue protection
- Summarise the obstacles underwriters face with NDBI insurance and the tools required to overcome them
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 237 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Monday Mar 27, 2023
Monday Mar 27, 2023
With the increasing choices that insurers have of data sources to identify property characteristics, choosing the right level of detail and certainty is essential.
This week Matthew travels virtually around the world to talk to Tony Agresta, EVP and General Manager of Nearmap and Dr Michael Bewley VP of AI and Computer Vision.
Topics covered include:
- Achieving 3-D imagery and creating virtual images of property to walk around
- Differences between aerial imagery from aircraft compared to satellites
- Working with partners
- The future opportunities following the Thoma Bravo acquisition
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
-
Describe some of the advantages using aerial imagery from aircraft has, as opposed to satellites.
-
Define what makes a partnership compatible and the benefits of collaboration
- Summarise how to best use data to make it useful to insurers
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 236 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Mar 19, 2023
Sunday Mar 19, 2023
With so much data now available from above us and around us to help understand properties, how should insurers, governments and others know which is the most reliable to use - and importantly - how to deal with the uncertainty and sometimes conflicting opinions?
This week Matthew Grant is talking to Rachel Olney, Founder and CEO of Geosite. Join us to discover:
- The key problem Geosite is solving for insurers and others
- How Rachel discovered that insurance offered the biggest opportunity to launch a new business
- Lessons from working with the US Department of Defense
- Why does “accuracy” mean different things when identifying building locations depending on the hazard?
- What are the top three attributes founders need to be successful?
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- List some of the opportunities the insurance industry presents for start-ups
- Describe some of the key differences between organisations when it comes to decision-making
- Identify the different solutions to some of the biggest challenges insurers face
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 235 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sunday Mar 12, 2023
Sunday Mar 12, 2023
We hear a lot about insurance protection for major catastrophes, but losses from frequent, local events now cause as much damage as the larger disasters that make the news. But insurance coverage is lagging behind leaving insurers and enterprises exposed to loss with no insurance protection.
The Demex Group, a spin-out from reinsurer Munich Re is offering parametric cover to fill that insurance gap. This week Matthew Grant and Henry Gale are talking to President & CEO Bill Clark and Chief Risk Officer Matt Coleman, both of whom bring deep industry expertise to Demex.
Topics include:
- Why traditional insurers and reinsurers are reducing their insurance cover for weather risks
- The impact of climate change on frequency and severity
- Why brokers are supporting the Demex offering
- The problem of lack of insurance and the “stub period”
- Understanding hyper localisation
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
- Describe some of the disadvantages climate change is having on the insurance industry
- List some of the benefits of small-scale insurance cover
- Explain how the use of hyper-localisation can increase business efficiency
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 234 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.